1. Information We Collect
- Contact info: Name and phone number when you book.
- Delivery info: Name, address, and email for store orders.
- Payment data: Processed by Razorpay — we do not store card details.
- Usage data: Pages visited, device type — collected anonymously.
- Photos: Stall photos submitted by artists during events.
2. How We Use Your Information
- To confirm and manage your bookings.
- To send confirmations and updates via email.
- To process payments and issue refunds.
- To manage your wallet and referral rewards.
- To fulfil store orders and communicate delivery status.
- To prevent fraud and abuse.
3. Sharing Your Information
We do not sell your personal data. We share it only with:
- Razorpay — to process payments.
- Courier partners — name + address only for deliveries.
- Event organizers — anonymized booking stats only.
4. Data Retention
We retain booking and order records for up to 2 years for legal and accounting purposes. You may request deletion by contacting us (subject to statutory obligations).
5. Security
We use TLS encryption in transit. Data is stored in Supabase (hosted on AWS). Access is restricted to authorized personnel.
6. Cookies
We use session cookies for admin and artist login sessions only. No advertising cookies are used.
7. Your Rights
- Request access to your personal data.
- Correct inaccurate information.
- Request deletion of your account and data.
8. Children
This Service is not directed to children under 13. We do not knowingly collect data from children.
9. Contact
Email us at bookings@tattootattva.in for any privacy-related queries.